• Order by 2 pm for next day
  • Free UK delivery over £25
  • Supporting local Artists & Makers

5.0Out of 132 Reviews

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Frequently asked questions

1.1 Where do you ship to?

We ship pretty much all over the globe - Our delivery locations are covered by Royal Mail and UPS. During the checkout process all elements of your order including-  weights / dimensions and your location are taken into account and calculations are automatically made. For more info on UPS + tracking Click Here | For more info on RoyalMail + tracking Click Here
 

1.2 How soon will I recieve my parcel ?

We ship orders daily Mon - Fri, orders placed after 2 pm on Friday will be despatched the following Monday. Our standard despatch time on the majority of items is 1-2 days. If you look out on each product page just above the Add to Cart button you will see a time. Artwork that is part of a current exhibition will be despatched after the last day and will be clearly marked. Some other items will have despatch times of 4-5 days for paletised or large / heavy items, lastly 6 - 8 days is the longest despatch time for some works of Art.

2.1 Can I return my item?

Should you change your mind or are not satisfied with your purchase, please contact us within 7 working days of receiving your order to request a refund or exchange. 

To initiate a return, you must request a RMA. (Return Merchandise Authorisation) To do this please log in to your account on our website and complete a ticket from My Account. In the subject area of the new ticket please include RMA - Followed by your order number and in the message section include the reason for the return and suitable contact details. Any returned orders that have not been confirmed with a RMA may be required to pay for the return costs.

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Water Street Gallery 4.8 / 5 - 40 Reviews @ Google Customer Reviews
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